Kitnocks House retains ‘Good’ CQC rating with Inspectors praise for person-centred care

Kitnocks House has retained its Good rating following a recent Care Quality Commission (CQC) inspection, with inspectors praising its person-centred approach, strong leadership and commitment to continuous improvement.
 

“Care is personalised and reflects individual preferences.”

Kitnocks House was described as providing “consistently kind and person-centred care, supported by strong leadership, a positive culture and a clear focus on safety, learning and continuous improvement.”  Inspectors also highlighted the home's positive learning culture and the strong relationships staff develop with residents.

The rating demonstrates the home's continued commitment to providing the very best care for residents, whilst reflecting the organisation’s ongoing focus on continuous improvement.

Nicky Maguire, Registered General Manager said: "We are delighted to have retained our Good rating with CQC. This recognition reflects the dedication, skill and compassion of our entire team. Every day they work hard to ensure residents receive personalised support, maintain their dignity and enjoy the best possible quality of life in a place they can truly call home."

Paul Hayes, CEO of Cornerstone Healthcare Group, expressed his pride "This inspection outcome reflects our commitment to delivering exceptional care for people with complex needs. I would like to thank every member of the Kitnocks House team for their professionalism, compassion and unwavering focus on residents' wellbeing."

The rating reinforces our commitment to providing specialist, high-quality care and creating environments where people with complex health needs can thrive.

Click here to see the report in full.